What All You Need to Know About ITIL Certification Roadmap
The Information Technology Infrastructure Library (ITIL) is the primary framework for managing IT service delivery across industries around the globe. It defines a service lifecycle model that lays the activities and processes for design, development and delivery of IT services.
ITIL consists of five core phases or practice areas of IT Service Lifecycle, with supporting principles within each phase:
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6 Key Capabilities of ITIL Service Lifecycle for IT Service Management
ITIL (IT Infrastructure Library) is the world’s most widely used framework for ensuring best practices in IT Service Management (ITSM) and IT service delivery.
IT Service Management supports the business transformation and growth with efficient IT service delivery that uses the 5 distinct ITIL Service Lifecycle stages:
Continual Service Improvement
ITIL Lifecycle stages contains 6 key capabilities that can ...Read more →