Posts Tagged 'ITIL training'

What All You Need to Know About ITIL Certification Roadmap

ITIL 2

The Information Technology Infrastructure Library (ITIL) is the primary framework for managing IT service delivery across industries around the globe. It defines a service lifecycle model that lays the activities and processes for design, development and delivery of IT services.

ITIL consists of five core phases or practice areas of IT Service Lifecycle, with supporting principles within each phase:
Service Strategy
Service Design
Service Transition
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6 Key Capabilities of ITIL Service Lifecycle for IT Service Management

ITIL Lifecycle

ITIL (IT Infrastructure Library) is the world’s most widely used framework for ensuring best practices in IT Service Management (ITSM) and IT service delivery.

IT Service Management supports the business transformation and growth with efficient IT service delivery that uses the 5 distinct ITIL Service Lifecycle stages:

Service Strategy
Service Design
Service Transition
Service Operation
Continual Service Improvement

ITIL Lifecycle stages contains 6 key capabilities that can ...

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